Synthetic transaction monitoring is a critical aspect of application performance management, allowing companies to simulate user interactions and identify issues before they impact end-users. 

However, not all synthetic transaction monitoring solutions are created equal. In this article, we'll explore how 2 steps offers a superior alternative to BMC's Synthetic Transaction Monitoring solution, with a range of benefits that can help companies streamline their testing processes, boost efficiency, and gain deeper insights into end-user experiences.

One of the key advantages of 2 steps is its point-and-click interface, which makes building and maintaining tests exponentially easier compared to BMC's solution. With 2 steps, users can create and manage tests with ease, without needing a technical resource to script up the tests. This means less time spent on testing and a significant cost saving for organizations, making it an ideal solution for businesses looking to optimize their IT spending.

According to Gartner, Inc., "By 2023, 60% of large enterprises and 90% of midsize enterprises will implement synthetic monitoring capabilities for API, application and user experience monitoring, up from less than 10% in 2019." This demonstrates the growing importance of synthetic transaction monitoring, and why businesses should choose a solution that is user-friendly, efficient, and effective.

Another major advantage of 2 steps is its native integration with Splunk. This allows users to never leave the Splunk UI from building tests, scheduling tests to viewing performance results, providing a seamless user experience. With all data stored in the same Splunk data lake, companies can easily view both end-user experience and IT infrastructure data in one pane of glass, making it easier to identify the root cause of any issues and fix them quickly.

In addition, 2 steps offers video replays that can help communicate technical issues to non-technical stakeholders, making it easier to get everyone on the same page when it comes to identifying and resolving issues. This feature also helps the teams responsible for fixing the issues to gain a better understanding of what's happening and how to address it, further streamlining the testing process.

2 steps uses the latest technology, making it a new-generation solution compared to BMC's legacy stack. This provides improved performance and greater reliability, making it an ideal solution for businesses that require top-of-the-line performance monitoring tools.

According to another report by Gartner, Inc., "The market for APM software reached $4.5 billion in 2020, an increase of 9.9% from 2019." This demonstrates the growing demand for performance monitoring tools, and the need for businesses to choose a solution that is up-to-date with the latest technology.

Finally, 2 Steps and JDS have worked together on large implementations at eHealth NSW and Brisbane City Council, with a signed partnership in place. This demonstrates their commitment to delivering high-quality solutions to clients, backed by years of experience in the industry.

To summarize, here are the key advantages of 2 steps over BMC's Synthetic Transaction Monitoring solution:

  • Point-and-click interface that makes building and maintaining tests exponentially easier
  • Native integration with Splunk, providing a seamless user experience
  • Video replays that help communicate technical issues to non-technical stakeholders
  • Latest technology, making it a new-generation solution
  • Proven partnership with JDS, backed by years of experience in the industry

 

Overall, 2 steps offers a more user-friendly, efficient, and effective solution for synthetic transaction monitoring, making it an excellent choice for businesses that are looking to optimize their IT spending and streamline their testing processes. 

With its point-and-click interface, native integration with Splunk, and video replays, it offers an unmatched level of visibility into end-user experiences and IT infrastructure, helping businesses identify issues quickly and resolve them before they impact end-users.

 

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