<img height="1" width="1" style="display:none;" alt="" src="https://dc.ads.linkedin.com/collect/?pid=675676&amp;fmt=gif">
Schedule a demo
Request Free Trial
Menu
Schedule a demo
Request Free Trial

How 2 Steps Can Accelerate Product Launches & Guarantee Performance

2 Steps Team
29 Mar. 2019, 10:54:02 am

Sometimes, being a project manager feels like you're directing a high-budget movie. You have to make sure the dev and ops teams are performing, meeting deadlines, and optimizing workflows. At the same time, you have to deal with upper management, financial bottlenecks, and production pressures. To top it all off, you have to use guesswork to figure out what customers want out the app, and how you can push your team to develop a more customer-centric, robust application.

So, here's a question. How do you handle customer-centricity concerns when your dev and ops teams time is fractured between multiple applications and upper management wants rapid development?

Let's look at how 2 Steps can help you spin out apps faster and more user-friendly so that you can juggle all of those internal and external pressures.

Synthetic Monitoring for Project Managers

4 Benefits of 2 Steps for Project Managers

While the benefits of 2 Steps are deeply embedded into the entire SDLC, but, for now, let's look at some project manager specific benefits that arise out of using 2 Steps — and how you can use those to help you redefine your application's usability.

Finding a way to stay on top of the user experience is important for project managers. But, that can be difficult when your development team is spitting out apps as fast as you can draw them up.

But, what if you had a solution that would run through the applications pre-launch and test them like a user? You could gain all of the insights that you would normally have to wait until post-launch to garner. Plus, you could use those insights to inject better processes and strategies into the development of the app. That's a win-win!

With 2 Steps, you can do that, and more. Let's take a look at 4 benefits that operational managers of any kind can get out of 2 Steps.

1. Help Define the User Experience

Trying to find a way to realise customer experience as a project manager is a constant struggle. Sure, your dev team tells you that the app is functional, but that doesn't tell you how operational the app is for customers. How do you really understand if the app can handle diverse customer browsing patterns pre-launch?

With 2 Steps, you can see exactly what's happening throughout your apps UX. Since 2 Steps uses synthetic monitoring to health-check apps pre-launch, project managers can gain rapid insights into potentially problematic UX issues.

Are you trying to set up a dynamic user's journey? You need to see if there any potential issues that can break that user experience. With 2 Steps, you can see these issues clearly and use them to make mission-critical changes before you launch your application.

Since 2 Steps uses synthetic monitoring (bots that act like users) to attempt to break your app at every possible step in the user's journey, you can quickly pinpoint weak spots and rectify them pre-launch. This helps you stay in-tune with your dev team and avoid the backfire from upper management should an app launch with a poor user experience.

2. Videos Give App Visibility

Let's be honest. Sometimes, all of the technical spreadsheets and confusing dev meetings can be frustrating. You ask your dev team what's wrong with the application, and you get an ancient alien language filled with random variables and the words "deep" and "container" sporadically injected into the conversation.

But, what if you didn't have to listen to slideshows or look at spreadsheets to understand potential application issues? What if you could just watch a video of the actual breakpoint?

With 2 Steps, you get videos of all critical app breaks, which means you can see exactly what's happening in action. Is the app breaking during checkout? You can see where it's happening.

Are there frictions in the user experience? See them in action.

With video playback of each issue, you can get extra visibility into your app's functionality.

3. 2 Steps is Easy-to-Use

What good is a synthetic monitoring solution that's difficult to install, use, and handle? After all, the whole point of gaining extra visibility into the user experience is that it simplifies a good chunk of the development process.

We designed 2 Steps to be incredibly user-friendly. We know that project managers and other operations employees are going to be using synthetic monitoring to gain insights into various elements of applications. So, we stripped the technicality out of the installation process and streamlined all alerts straight to specific dashboards.

Want to see those breakpoints in Slack? Done! We have the toolkits to send you 2 Steps updates and alerts straight to your most frequented dashboards. Plus, our app requires no custom code, so you can plug into a plethora of different solutions (e.g., Internet Explorer, Chrome, etc.) and it works great!

Think about it! No more annoying delays due to compatibility issues between your monitoring solution and your application. With 2 Steps, all you have to do is download, install, and watch.

4. Flexible Pay Models

Unlike many of our competitors, we don't force you to pay a fixed monthly fee. Of course, we always recommend a yearly subscription, especially if you're going to be plugging 2 Steps into your app cycle (that's a ton of runtime.) But, if you want to use it for a hyper-specific mission-critical application, you can pay-as-you-go.

This means that you can apply 2 Steps to your most crucial applications, which is especially nice for operations managers who are trying to stay lean. But, if your part of a bigger dev or ops team, you can simply pay the yearly fee and plug our solution into ALL of your apps. That's a ton of visibility!

The Empowered Product Manager

We put best-of-breed processes and a hyper-attention to detail into our 2 Steps solution. We understand that project managers are faced with an often overwhelming amount of work and managerial pressure. To help combat this, we baked simplicity and pay-as-you-go pricing into our incredible active monitoring solution.

From video replays to quick visibility into the user experience, 2 Steps is the perfect solution for operational managers of any level.

If you're interested in seeing what 2 Steps has to offer, contact us.

What good is a synthetic monitoring solution that's difficult to install, use, and handle? After all, the whole point of gaining extra visibility into the user experience is that it simplifies a good chunk of the development process.

We designed 2 Steps to be incredibly user-friendly. We know that project managers and other operations employees are going to be using synthetic monitoring to gain insights into various elements of applications. So, we stripped the technicality out of the installation process and streamlined all alerts straight to specific dashboards.

Want to see those breakpoints in Slack? Done! We have the toolkits to send you 2 Steps updates and alerts straight to your most frequented dashboards. Plus, our app requires no custom code, so you can plug into a plethora of different solutions (e.g., Internet Explorer, Chrome, etc.) and it works great!

Think about it! No more annoying delays due to compatibility issues between your monitoring solution and your application. With 2 Steps, all you have to do is download, install, and watch.

 

the definitive guide to experience automation

Download our free eBook

Screenshot_1

Subscribe by Email

No Comments Yet

Let us know what you think